Congrats on your purchase of a Volcon Brat
Congrats on your purchase of a Volcon Brat
Welcome to the community! We are excited to get you up and running as soon as possible and this page will help us do just that.
Video Guides
STATE WARNINGS
Utah Residents
THIS VEHICLE IS NOT AN "ELECTRIC ASSISTED BICYCLE" AS DEFINED BY UTAH MOTOR VEHICLE CODE AND IS INSTEAD A TYPE OF MOTOR VEHICLE AND SUBJECT TO APPLICABLE MOTOR VEHICLE LAWS IF USED ON PUBLIC ROADS OR PUBLIC LANDS. YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS VEHICLE. TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.
California Residents
WARNING. This product can expose you to chemicals known to the State ofCalifornia to cause Cancer and Reproductive Harm -www.P65Warnings.ca.gov
Service & Warranty F.A.Q.s
What is the warranty on my Brat?
Volcon offers a one-year, limited warranty covering factory defects from workmanship and material issues on the Brat. The Brat battery has a two-year warranty. All sales are final.
What maintenance is needed on the Brat?
There is very little maintenance needed on the Brat, just charge and maintain the battery level*. Tire pressure should be checked often and set up to 20PSI. The chain should be cleaned and lubed regularly especially after wading through water. Brakes and tire tread should be regularly checked. Otherwise, no maintenance is needed.
* Check the battery level every 2 months when not in use or being stored.
What should I know about the wheels and tires on the Brat?
The tires on your Brat were designed especially for these vehicles. The size is 20 inches by 4.0 inches. They are low rolling resistance tires suitable for mixed terrain use and can be purchased at any Volcon dealership.Tire pressure should be checked often and set up to 20PSI.
Product & Battery F.A.Q.s
What is the battery life on the Brat?
The Brat battery will maintain 60% or higher capacity for at least 500 charge cycles.
The maximum range of a full charge depends on many variables such as: battery age, terrain and incline, rider weight, speed, outside temperature, ride mode, pedaling, or tire pressure. We recommend charging the battery between 65 F - 75 F, maintaining proper tire pressure and lubricating the chain to maximize range. Please refer to our document on battery range for more info.
How long does the Brat take to charge?
The Brat is powered by a 48V battery that can be fully charged in 6-7 hours via Level 1 charging through a standard household outlet.
Do I need to make any electrical outlet changes at my residence in order to charge the Brat battery?
No, a standard household electric outlet is sufficient.
How many amps does the charge draw on the Brat?
The charger draws 3 amps.
What if I need storage while enjoying my ride on the Brat?
We have you covered. The Brat’s integrated locking storage is built for items like a phone, gloves or hat. It includes a USB charger so you don’t have to worry that your phone’s battery is running low while using it on your ride.
Can the Brat motor overheat?
The Brat features an internal motor temperature limit higher than a rider can likely take it. It will protect itself, though, and shut off before that limit is hit.
Riding & Operations F.A.Q.s
How far can I ride my Brat on a single charge?
The Brat has approximately 70+ miles of riding on a single charge in Mode 1 (pedal assist) and approximate range is 30+ miles in Modes 2-4 (throttle assist).
Can the Brat be ridden both on-road and off-road?
Your Volcon Brat is designed to be used on paved paths and light off-road trails. Therefore, you should never ride over stairs, perform wheelies, take it off jumps or do stunt/trick-like activities.
What should I know about the wheels and tires on the Brat?
The tires on your Brat were designed especially for these vehicles. The size is 20 inches by 4.0 inches. They are low rolling resistance tires suitable for mixed terrain use and can be purchased at any Volcon dealership.Tire pressure should be checked often and set up to 20PSI.
How much noise does the Brat make?
The Brat is silent when sitting still and makes almost no noise when being ridden.
Can I ride with a passenger on my Brat?
No. The Brat is made for the operator only. A passenger should not be carried on the Brat.
Can the Brat be ridden in water/snow/mud?
The Brat is IP54 rated and is water resistant but cannot wade through excessive water or snow. Wading through water forcibly when the water level exceeds 4 inches in depth may cause electrical components to short circuit.
What is the Brat’s weight limit?
The maximum weight for passenger and cargo combined is 308 pounds.
Will I be able to power additional electronics using the Brat?
Yes, the Brat features a USB Type A port.
What documentation comes with the Brat?
Every Brat has a unique serial number on the bike and comes with a Quick Start guide. You can also access our Digital Manual here.
Shipping F.A.Q.s
How long will it take to get my product?
Once processed, orders typically arrive 7-10 business days from the shipping date. Customers will receive communications regarding their shipping date via SMS messages.
How will I know when my product will arrive?
Tracking is available for all deliveries.
Do I need special equipment to receive my bike?
No equipment is required to take delivery of the product (note: bike requires assembly, tools are included with the bike). Watch our video on assembling your Brat!
Will accessories ship with my bike?
No, accessories will ship separately.